ISO 9001:2000 is the part
of ISO 9000:2000 that deals with thequality management system
requirements that an organisation must comply to in order to
become ISO 9001:2000 certified. ISO
9001:2000 replaces ISO 9001:1994, ISO 9002:1994, and ISO
9003:1994. It has 8 major clauses:
1. Scope
2. Normative Reference
3. Terms and Definition
4. Quality Management System
5. Management Responsibility
6. Resource Management
7. Product Realization
8. Measurement, Analysis and Improvement
Here a model of a process based Quality Management System:
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